Advisor (Consumer Affairs)

• Verbal Reasoning: 10 %
• Analytical Reasoning: 20 %
• Subject Related: 70 % which Includes

Pakistan Power policies, Electricity Laws, Rules and Regulations etc. of Pakistan Power Sector, Consumer complaints and redressal mechanism.
Basic concepts of Electrical Engineering, Power Factor, Real Power, Reactive Power, Lagging/leading power factor, Generation, Transmission and Distribution of Power, Transmission and Distribution losses, transformers, types of energy meters, types of conductors/ cables etc. Circuit breakers, Relays, Renewable Energy, Category of consumers & tariff applicable.
Power Sector Problems in Pakistan.
Report writing, Letter writing, English grammar, Précis writing & Essay Writing & General Knowledge.
Resolution of billing disputes, Rules/Regulations about billing disputes including detection bills, average billing, excessive billing.